At IMADE (“we,” “our,” “us”), your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website imade.store. By visiting or purchasing from our store, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you interact with our store, we may collect the following information:

  • Personal Details: Name, email address, phone number, billing and shipping address.
  • Account Information: Information you provide during account registration or login with email.
  • Payment Details: Collected and processed securely via Razorpay (we do not store your full payment card or banking details on our servers).
  • Order Information: Products you purchase, delivery details, and transaction history.

2. How We Use Your Information

We use your information for:

  • Processing and fulfilling your orders.
  • Managing your account and providing customer support.
  • Sending important updates regarding your order or our policies.
  • Improving our services, website, and customer experience.
  • Legal and regulatory compliance.

3. Sharing of Information

We respect your privacy and only share your information with trusted third parties:

  • Payment Gateway: Razorpay, for processing payments securely.
  • Shipping Partners: For delivering your orders to your address.
  • Legal Authorities: If required by law or legal process.

We do not sell, rent, or trade your personal information to any third party for marketing purposes.

4. Cookies & Tracking

Our website may use cookies to:

  • Remember your login session.
  • Improve site functionality.
  • Collect analytics to enhance customer experience.

You can manage or disable cookies through your browser settings.

5. Data Security

We use secure servers and SSL encryption to protect your data. Payment transactions are processed through Razorpay’s secure system, and we do not store sensitive payment details.

6. Your Rights

You have the right to:

  • Access the information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of your account or personal data (subject to legal and transactional requirements).
  • Opt-out of marketing communications at any time.

7. Data Retention

We retain your information as long as necessary to fulfill your orders, provide support, comply with legal obligations, or until you request deletion.

8. Contact Us

If you have any questions regarding this Privacy Policy, you can contact us at:

IMADE (Proprietorship)
Palempadiyan, Vattaloor P.O, Kuruva,
Malappuram, Kerala – 676507
📧 Email: imadelifestyle@gmail.com